Frequently Asked Questions

How do I sign up?
To create an account on www.yaktoipek.com, click “My Account” in the top right of our homepage.
On the “Sign In” page, follow the “Create Account” steps. Enter your first name, last name, email, and password, then click “Create” to register.
Why should I register?
You can shop as a guest, but creating an account lets you track orders, receive status updates, and be contacted if needed.
You’ll also be the first to hear about our promotions and discounts.
Can I shop without registering?
Yes. After adding items to your cart, simply enter your email in the “Email” field and your shipping address in “Shipping Address,” then proceed to checkout.
I forgot my password. What should I do?
Click “Sign In” on our homepage, then select “Forgot your password?” at the bottom. Enter your email and click “Submit.”
You’ll receive a link to reset your password.
How do I log in?
Go to www.yaktoipek.com and click “My Account” in the top right. Enter your email and password, then click “Sign In.”
Note: After our recent platform update, all customers received a one‑time password reset email. Please follow the instructions sent to your registered email.
What customer services does Yakto İpek offer?
Our Sales Advisor Support Team can help you with style recommendations and product pairings. Reach them via Live Chat for personalized advice.
How do I place an order on www.yaktoipek.com?
Once you’re signed in (or shopping as a guest), browse products, select your color and size, add to cart, then fill in delivery and payment details to complete your purchase.
Can I shop from anywhere in Türkiye?
Yes—visit www.yaktoipek.com from anywhere in Türkiye and shop freely.
Which store carries a specific product?
Use our Live Chat to share the product code and find out which store has it in stock.
How can I find my nearest store?
Click here for our Store Locator.
I want to buy wholesale products—what should I do?
Please email us at yakto@yaktoipek.com for wholesale inquiries.
Are your prices inclusive of VAT?
Yes—all prices on www.yaktoipek.com include VAT.
Can I send gifts through www.yaktoipek.com?
Yes. On the checkout page you can specify a separate delivery and billing address to send a gift.
Can my order be gift‑wrapped?
Add your desired product to cart and click “Complete Order.” Under order summary, select “Gift Wrap” and enter your gift message.
How can I stay updated on promotions?
Subscribe to our newsletter by entering your email in the footer “Newsletter” box to receive all campaign and surprise offers.